CarterJMRN are specialists in customer retention and enhancement market research, which addresses everything from diagnosing a single facet of customer service delivery to a full audit of customer loyalty throughout the customer journey. We also build feedback systems that allow you to make better-informed and more profitable decisions in the Japanese market.
To enable you to keep your finger on the pulse in Japan, Our Potentiate tools employ state-of-the-art technology for the collection, analysis and on-going communication of customer feedback at all levels in your organization.